VIP Experience FAQ

Setting up JanePay to Secure Your VIP Reservation 

How can I sign up for Jane Pay?

Signing up for Jane Pay is simple and requires three easy steps:

• Join by signing in or creating a Jane account.
• Link your bank account quickly and safely.
• Pay for your order by clicking the Jane Pay button at checkout. 

Once you set up your JanePay account you can use this for all purchases at Rooted In to avoid the additional debit/credit fees. Just ask your Budtender at check-out for the QR Code to pay. 

What is Jane Pay?

Jane Pay is an ACH (Automated Clearing House) payment option for shopping at your local dispensary. Jane Pay allows you to make a direct payment using your established bank account. This user-friendly and free-to-use option ensures a safe and reliable transaction experience.

Can I link to my credit card or debit card?

You cannot link to a credit card or debit card at this time. Your Jane Pay account will link directly to your bank account through ACH.

What is Aeropay and why do I need to agree to their terms?

Jane has partnered with Aeropay to provide a safe way to link your bank account and pay for cannabis online. You need to agree to both Jane and Aeropay’s terms of service to qualify to use this service.

If you have already set up your account and linked your bank account to use Aeropay, you will not need to take any actions to start using Jane Pay right away.

Is my banking information secure?

Yes! Nothing changes regarding the security of your account and information.